General Frequently Asked Questions
When you transfer the money
into Paysera account, an electronic equivalent of cash used for transfers will
be created. This means that your money will be kept in a separate account at
one of the Lithuanian banks and are independent of Paysera. This system
guarantees that in the event of bankruptcy of Paysera, all funds will be
immediately returned.
CrowdingLab is a facilitator
of real investments and will not offer the management of assets. All investment
contracts will be signed between the Project Owner and the Funder. Funds of
Funders will be separated from the Operators operational funds. In case of the
Operator’s financial difficulties or bankruptcy, the funds of Funders will be
safe and still be accessed. In such an unlikely event, a contractual entity
will be appointed to take over the role of the Operator to serve all the
investments.
CrowdingLab crowdfunding platform is
supervised by the Bank of Lithuania, thus, it also approved the platform’s
business continuity plan. Its purpose is to protect the investors in the event
of the company’s bankruptcy. The plan identifies the main risks and the action
plant to execute if CrowdingLab operations were to be suspended.
In this case, the following key
actions have been identified:
- Suspension of the release of new loans.
- Transfer of loan administration to a temporary administrator.
- Pursuant to public procurement, the temporary administrator would sell the loan portfolio to another operator, who would continue administration of settlement with the investors.
Investors' money is held in a separate Paysera client
bank account. The account is separated from CrowdingLab’s operational bank
account and is protected in the unlikely event that anything happens with
CrowdingLab. Uninvested money that is on your account can be withdrawn
instantly.
Protection
of the funds invested is ensured by means of such guarantees of performance of
the loan obligations as the pledge of immovable property, personal surety, etc.
These measures are specified next to each investment project individually and
may differ per project.
It
is important to know that CrowdingLab platform does not have access to any
funds: they are directed from the investor’s Paysera account to the project
owner’s account and vice versa. For this reason, the funds are secure even in
the event of occurrence of unexpected platform operation circumstances.